This guide walks you through the redemption process required to claim your 2 months free SoundSwitch license with eligible Numark hardware purchase. 


Please Note:

  • The redemption process for this offer is not directly associated with registration to your inMusic profile, which is a separate process. For guidance on registering your device to your inMusic profile, please see this guide: How do I register my product?


  • This offer is eligible to Numark hardware purchased new from an authorized dealer. If, while following the steps below, you receive an error citing an invalid serial number, please confirm that your hardware was purchased NEW via your receipt as received from your dealer. If confirmed to be new, please reach out to support@soundswitch.com and include a copy of your proof of purchase for assistance. 


How to Redeem:

Step 1: Account Setup and Registration


Step 2: Do You Need Hardware?

  • If you already own a SoundSwitch DMX Micro or Control One, select "I Only Need Software." If you do not own a DMX Micro, Control One, or other compatible DMX interface, please select the hardware of your choosing, which will be included at checkout.



 

 

Step 3: Subscription Selection

  • Choose the "Pay Monthly" option and proceed. Do not select the free trial.




 

Step 4: Setting Up Your Account

  • Enter your email address and an iLok User ID. If you don't have an iLok User ID, simply use your email address; An iLok ID identical to that email address will be automatically created using your SoundSwitch account credentials. If you are providing an already existing iLok ID, please ensure it is entered exactly as it appears in your iLok License Manager, as the deposit will fail if a typo is present.


  • Enter the Serial Number located on the bottom of the packaging as AXXXXXXXXXXX. Please note, do not include the (21) shown at the beginning of the Serial Number. If you have entered your Serial Number correctly when you select "Apply" you will see the cart total now becomes $0.00


  • Once you've completed these steps, continue through the process. You may need to enter your credit card or PayPal details, as they will be used for your subscription.



Step 5: Download and Install




Step 6: Activating SoundSwitch


Once SoundSwitch is installed, it's time to activate the software:

  1. Select the "Activate" option within the SoundSwitch application.
  2. You will be prompted to enter your iLok "User ID" and the password you created in Step 2.
  3. After entering your credentials, click "Next" to activate your machine and complete the activation process.




Troubleshooting:


If you encounter any issues during the activation process, here's what you can do:



With these steps, you'll be up and running with your SoundSwitch subscription in no time!




Your 2 months of free SoundSwitch usage are now activated, and you're all set to enjoy the benefits of our software! Please check out the SoundSwitch | Engine Lighting Knowledge Base for assistance in getting started with your new hardware. 


If you encounter any issues during the redemption process, please don't hesitate to contact our support team at support@soundswitch.com.